Date of CCI investment: 2015

Description: Business process management service provider

Website: www.abtran.com

Investment Team:
Peter Garvey

Status: Realised

Founded in 1997, Abtran is a leading business process management service provider in Ireland.

Employing over 1,500 people in Cork, Dublin and Sligo, it provides customer-facing, voice and non-voice services to a range of clients across the public and private sectors in Ireland and the UK. These solutions range from front office multi-channel service capabilities based around end customer engagement to back office capabilities including document management and applications / claims processing.